Frequently Asked Questions

Q: What services do you offer at Carbon Coatings?
A: We specialize in ceramic coatings, paint correction, paint protection film (PPF), window tinting, interior and exterior detailing, and marine ceramic coatings for cars, boats, and aircraft.

Q: Where are you located?
A: We are located in Redmond, Washington, and proudly serve surrounding areas such as Bellevue, Kirkland, and Woodinville.

Q: Do I need to make an appointment?
A: Yes, all services are by appointment only to ensure we provide the highest level of attention and quality to every vehicle.

Q: What is ceramic coating, and what does it do?
A: Ceramic coating is a protective liquid layer that bonds with your vehicle’s paint to create a durable, hydrophobic surface. It helps repel water, resist UV rays, protect against minor scratches and chemical stains, and makes routine cleaning much easier.

Q: How long do your ceramic coatings last?
A: We offer ceramic coating packages with durability ranging from 1 year to over 6 years, depending on the level of protection and maintenance plan you choose.

Q: Can ceramic coating be applied to surfaces other than paint?
A: Yes, ceramic coatings can be applied to wheels, brake calipers, glass, plastic trim, and interior surfaces for added protection and ease of maintenance.

Q: What is paint correction?
A: Paint correction is a multi-step polishing process that removes surface imperfections such as swirl marks, oxidation, and light scratches to restore depth, clarity, and gloss to your vehicle’s paint.

Q: How many stages of paint correction do you offer?
A: We offer single-stage, two-stage, and multi-stage paint correction options based on the paint’s condition and the level of refinement you're looking to achieve.

Q: What is Paint Protection Film (PPF), and how is it different from ceramic coating?
A: Paint Protection Film is a clear, durable layer that physically shields your vehicle from rock chips, scratches, and road debris. Unlike ceramic coating, which enhances shine and repels contaminants, PPF adds a thicker barrier for impact protection.

Q: Do you offer partial or full-body PPF installations?
A: Yes, we offer full front-end kits, high-impact area coverage, and complete vehicle PPF wraps based on your protection needs.

Q: Do you offer interior detailing services?
A: Yes, we provide comprehensive interior detailing including deep cleaning, stain removal, leather conditioning, steam cleaning, and optional interior surface protection.

Q: How long does a full detail take?
A: Depending on your vehicle’s size and condition, a full detail may take between 4 hours and 2–3 days for full restoration packages.

Q: Do you service exotic, luxury, or classic cars?
A: Absolutely. We have years of experience working with high-end and collector vehicles, providing meticulous care for everything from modern exotics to vintage classics.

Q: Do you offer mobile detailing or ceramic coating?
A: Our services are performed at our Redmond facility to ensure optimal results in a controlled environment. Special transport or project-based accommodations may be available upon request.

Q: Are your ceramic coatings and PPF installations backed by warranty?
A: Yes, all of our ceramic coating and PPF packages include warranty coverage when installed and maintained according to our guidelines.

Q: What products do you use?
A: We use only high-quality, professional-grade detailing products and coatings, chosen for their proven performance and durability.

Q: How do I maintain my ceramic-coated vehicle?
A: We recommend hand washing with pH-neutral soap, avoiding harsh chemicals or automatic car washes, and scheduling regular maintenance to maximize the life of the coating.

Q: Do you offer maintenance plans?
A: Yes, we offer ongoing maintenance packages to help preserve the appearance and performance of your coating or PPF over time.

Q: Can you remove old ceramic coating or PPF?
A: Yes, we offer safe removal services for both ceramic coatings and paint protection film as part of a correction or reapplication process.

Q: How do I book an appointment?
A: You can book an appointment through our website at carboncoatingsus.com, call us directly, or fill out our contact form to start your custom quote or consultation.